Job Description

Job Description

Job Description

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Role and Responsibilities:

• Enter and submit title and loan documents into software programs to open orders and track applicant’s progress
• Liaise with commercial team to ensure all items are complete, settlement figures are accurate, and ensure the transaction is recorded and any outstanding issues are resolved.
• Work with title officer and underwriter to prepare title insurance policy and binders and title commitments, and with loan closer to prepare HUD-1 real estate settlement statements
• Ensure all closing instructions are followed as per the closing package, and coordinate with loan officer, mortgage loan processor, and underwriter to be sure all underwriting commitments have been satisfied
• Aid title officers with administrative assistant essential duties, including clerical and data entry support
• Communicate with customers, real estate agents, lenders, and other parties involved in the transaction
• Engage in Quality control of incoming documents to the predetermined standards of the department.
• Actively learn to record various documents in the Mortgage industry across the county.
• Understand and comply with regulatory requirements for nationwide recording.
• Timely and accurate sending of recordings to proper jurisdictions.
• Comprehend how to address various types of rejections.
• Ship Recorded collateral back to correct location based upon closing instructions
• Engage with local municipalities to address any kinds of questions that may arise.
• Handle correspondences with borrowers/notaries/clients in a professional manner.
• Conduct county level recon to follow up on aged files.
• Monitors workflow queues and department reports to ensure timely processing of the file through order opening and follow ups for post-closing accounting issues.
• Works collaboratively with all stakeholders including but not limited to internal operations teams, client, outside counsel, and title agent partners.
• Successfully meets or exceeds all Company established performance/production metrics as set forth by the Senior Management Team.
• Performs other duties as assigned by supervisor.

Qualification and Education Requirements:

• High school diploma or GED required; Baccalaureate degree preferred.
• 3+ years’ experience in commercial title and closing.
• Work under general supervision.
• Strong customer service skills required.
• National purchase and refinance experience preferred.
• Experience utilizing ResWare or similar software preferred.

Preferred Skills:

• Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats.
• Highly motivated, inquisitive, self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment.
• Strong attention to detail, excellent organizational skills, ability to high volume and the capacity to work under pressure and tight deadlines.

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Ardán offers some great perks:

• Health, dental, and vision benefits.
• Employer-paid disability and life insurance.
• Flexible spending accounts.
• 401K with company match.
• Paid time off and company-paid holidays.
• Wellness resources.

NOTE: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.

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